• Wildone@sh.itjust.works
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        2 hours ago

        Instead of stating the obvious that microsoft deleted data, it’s hiding it in a mysterious “decision”. Making user click through it to find out what they actually did.

        • username123@sh.itjust.works
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          1 hour ago

          I suppose that’s fair. I’m so desensitized that this doesn’t seem as bad by comparison; but I don’t want to discourage anyone from calling it out. My educated guess from when I first read the title turned out to be right, so it didn’t register that way for me initially. But you’re right, in the end. It’s a massive problem right now, it’s hard to get away from it enough as a consumer.

          • Wildone@sh.itjust.works
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            1 hour ago

            It’s a hard one. Because i also dislike Microsoft for what they did and want to upvote for visibility.

  • dastanktal@lemmy.ml
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    5 hours ago

    This is so devastating to hear about. I feel for these companies, a loss like this hits so hard and can be so, so hard to recover from.

    Microsoft deserves all of the shitty PR for this shit.

    This should also be a gentle lesson about not leaving all of your eggs in one basket, especially if it’s a free product.

  • Aeder@lemmy.world
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    4 hours ago

    It’s hard to feel sorry for these non profits even if it the data loss is a tragedy. It’s been years of people screaming that this kind of shit could happen. That not accepting the pain of early adoption of open source software would lead to the extreme pain of being locked out arbitrarily.

  • Phoenixz@lemmy.ca
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    19 hours ago

    I just found out yhat you can’t trust Microsoft because they’re evil fucks! Pass the word!

    I’ve been doing that for the past 35 years already.

    • dinophile@lemmy.ca
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      5 hours ago

      Almost 30 years here! I went from people around me at work knowing there were alternatives to people being shocked…SHOCKED…I could “do computers” without Windows or MacOS. What a whirlwind it’s been…sigh.

      • kalpol@lemmy.ca
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        38 minutes ago

        Used to be able to buy PCs running Xenix, with Lotus and vi. Who really needed anything more?

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    1 day ago

    I’m increasingly convinced that “The Cloud” is just a scam. Just keep your own files.

    • chunes@lemmy.world
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      6 hours ago

      It’s been happening as long as the internet has existed. Most of us learned this lesson earlier in life when we lost files to geocities/homestead/imgbucket going belly up

    • buddascrayon@lemmy.world
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      15 hours ago

      I never have and never will trust “the cloud”. If someone else is holding your data, it is no longer your data.

      • dustyData@lemmy.world
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        7 hours ago

        I pay for someone else to hold an encrypted backup of some data. The living data is in my server, they’re just one of the backups in case there’s a fire at my house or something. I pay because I expect legal liability from them to hold my data safely, no freemium shenanigans. And I encrypt because no one can be trusted not to mine my info for AI or sell my shit to a shady third party for profit.

        • KyuubiNoKitsune@lemmy.blahaj.zone
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          5 hours ago

          I get a discount on OneDrive, making it the cheapest storage I can get, and it acts like this for me. Unfortunately the interface between Linux and OD leaves much to be desired.

      • Septimaeus@infosec.pub
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        18 hours ago

        For specificity, and to be fair to small-fry private cloud vendors, there’s nothing inherently scammy about offering remote IT infrastructure for rent.

        But it absolutely applies to the large hyperscaler cloud providers like MS, simply because enshittification is plan A, the optimal and preferred end game for any product described as a “platform.”

        Why:
        Platforms rely on network effects, the standout feature of which is that user acquisition directly scales platform valuation, customer retention, and competitive advantage all at the same time.

        Once that market dominance is sufficient, you can squeeze customers with relative impunity, because your original competitors either went under or are too far behind to be a threat.

        The rainmaking phase of enshittification is why VCs are willing to dump so much money into bootstrapping startups (to hasten their market dominance). It’s why many products and services everyone pays for now were once sold at a loss or even offered free of charge. And it’s why shareholders will keep shares of unprofitable companies for years or even decades.

        Enshittification is the ultimate payoff of the platform model/scheme and has been from the beginning.

        • gedaliyah@lemmy.world
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          18 hours ago

          Sure, this small and mid-size services are just fine for backing up your data, and should surely be used as such. But using “cloud services” is nonsense. Too bad it has such good marketing.

          • Taleya@aussie.zone
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            4 hours ago

            So good i literally had a fucking CEO ask me “well what about this cloud thing?? Should we get rid of our citrix and use that??”

  • floofloof@lemmy.ca
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    1 day ago

    Khosla had seen Microsoft’s announcement last year that it was winding down its free nonprofit licenses beginning July 2025, but, per the record, he should have still been in the clear. He renewed Canopy’s yearly license last October, and Microsoft had emailed him to confirm he would retain access until Oct. 4, 2026. Khosla had no reason to expect anything would change, and he received no additional warnings—even as Microsoft kept in regular touch about other software updates. And he later learned he wasn’t alone, when another company service representative called the very next day and told him that roughly 171,000 small nongovernmental organizations “lost everything” in their OneDrive accounts.

    In a statement emailed to Slate, Microsoft wrote that the original offers were “retired to streamline our grant offerings and simplify our grant portfolio,” adding, “We strongly advised our nonprofit customers and partners to transition to a different Microsoft 365 offer for nonprofits before their renewal date to avoid disruption and data loss.”

    As an IT person I can’t imagine just deleting customers’ data one day without keeping an archival copy. This feels like a mistake, in which case they’re being dishonest in order not to admit to their mistake. And if it wasn’t a mistake, it’s a sign that they aren’t competent at understanding their customers, making plans, or communicating. Either way, it shows Microsoft is not a company you can have confidence doing business with.

    • wonderingwanderer@sopuli.xyz
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      7 hours ago

      Holy shit. I mean minus points for storing all your company’s data in OneDrive and just kinda trusting Microsoft, but also, holy shit is that fucked up on Microsoft’s part. Literally telling people “you’re good till your subscription ends” and then surprising them with “jk, we deleted all your data.”

      And then this asinine corpo-speak response:

      Microsoft wrote that the original offers were “retired to streamline our grant offerings and simplify our grant portfolio,” adding, “We strongly advised our nonprofit customers and partners to transition to a different Microsoft 365 offer for nonprofits before their renewal date to avoid disruption and data loss.”

      No they fucking didn’t!

    • purplemonkeymad@programming.dev
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      8 hours ago

      I saw this on a few sysadmin posts, from what I saw and what people described I have a theory that it was an unexpected interaction.

      Those with the deletion had a expiration date for the donation licenses past the July '26 deadline. That shouldn’t have happened as far as I can tell from the notification email. We had some of these, but I think the difference was the presence of other licenses.

      Those with only the 10 donations and none of the other free licenses, would have become unlicensed when they were removed. There is a cool off for deletions, but if the licence had the wrong expiration, then the deadline date might have been set from the original expiration. Due to the incorrect extension that date might then have been in the past. Leading to the wrong deletions.

      I have no way to confirm any of that and ms are not going to admit it. I don’t think it was malicious, but is still a appalling show from Microsoft.

    • stuner@lemmy.world
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      8 hours ago

      I would go a bit further than that. To me, not keeping archival backups for at least a few months seems grossly negligent. To a degree where they should be legally liable for the damages. They probably have some waivers for that in their terms… but they may not hold depending on the jurisdiction.

    • buddascrayon@lemmy.world
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      15 hours ago

      it’s a sign that they aren’t competent at understanding their customers, making plans, or communicating

      For me that was self-evident when they rolled out Windows 11.

    • GreatWhiteBuffalo41@slrpnk.net
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      1 day ago

      I just have a regular home license and one day my one drive was empty. The one drive I’ve pulled everything out of and after windows updates everything would be back in there again. Microsoft basically said there was nothing that could be done to recover my data. I switched to Linux that day. Like I specifically removed my files and turned off one drive in multiple occasions. And they turn it back on and move the My Documents folder back with no warning breaking folder paths for games. Such a shit company.

  • Greyghoster@aussie.zone
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    19 hours ago

    You actually need to have your own servers or actively use multiple platforms as well as backup your data. No platform is forever and some are only there at a whim. Google has a bad habit of unpredictably locking up your data too.

  • Jhex@lemmy.world
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    1 day ago

    Here is a list of scenarios where it’s OK to trust Microslop:

    • Trump Rapes Kids@lemmy.world
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      23 hours ago

      What if there is a fire at the attractive children’s orphanage and Bill Gates offers them a new home on an island he’s developing?

      Aww, did I insult a likely pedo billionaire that the folks here like?

      • ripcord@lemmy.world
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        20 hours ago

        It figures that when you say something dumb that you blame other people for it

        Just learn from your mistake and move on, like an adult.

        • Trump Rapes Kids@lemmy.world
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          20 hours ago

          Not sure what the dumb thing would be. Seems extremely likely that Bill Gates was also part of the child raping. Melinda specifically saying his relationship with Epstein was a big part of the divorce and yet refusing to ever say she didn’t suspect him of having sexual relationships with children and instead saying people should ask those questions of him is an insanely large red flag.

                • Trump Rapes Kids@lemmy.world
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                  15 hours ago

                  Fortunately I’m not entered in the online popularity contest.

                  It figures that when you say something dumb

                  Not sure what the dumb thing would be.

                  What does this have to do with the comment that was replied to

                  Honestly, if you couldn’t connect those dots I couldn’t think of a way to explain it to you.

  • pdxfed@lemmy.world
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    Sounds like a big painting brush toward profit and Microsoft had the usual shit communication and execution.

    More to the point though, this is the fundamental lesson many people who say they went to business school or are IT experts are apparently now learning; if it’s not free and open source you can’t depend on it staying that way and the last 10 years has been a sprint to enshittify. Why someone in IT would base their entire storage and archive practice on the assumption a paid service or grant will remain free through grants, when there is no money to go around to pivot the org is naive at best. I see these as the same type who will rail against inequality, fascism, etc. and then be on Twitter and Facebook. The nobler aspects of man cannot coexist alongside boundless greed and fascism. Move early or be prepared to “be shocked” when structural inevitability comes.

    Libre Office and countless other options are out there, just waiting to be adopted. The cells have been made very comfortable by our jailers, but the keys are right there if you want freedom.

    • phdepressed@sh.itjust.works
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      1 day ago

      Generally hasn’t been IT making these decisions. Same as cloud fundamentally just meaning offsite storage someone else owns. The PR push about how it somehow is not that was/is massive.

      The momentum of cross functionality is also massive. There exist many programs and websites that do not accept non-microslop files.

      • black0ut@pawb.social
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        1 day ago

        Management is obsessed with the cloud and “serverless”, because it’s cheaper short-term, and they don’t have to care about eventualities like hardware breaking.

        Long-term, it would be far cheaper and way more secure to host locally, especially for data storage.

        But we all know long-term thinking is something that management can’t do. And of course, the PR doesn’t help at all.

      • village604@adultswim.fan
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        23 hours ago

        Yup, as a sr sysadmin I fought hard against moving our servers to the cloud. But the company never actually listened to IT about IT things.

  • solrize@lemmy.ml
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    22 hours ago

    I’ll take The Noisy Decisions RMS and Linus Torvalds Made That Devastated Microsoft for all the marbles, Alex.

  • Dyskolos@lemmy.zip
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    1 day ago

    Is Microsoft to Blame?

    No, the people using any of its products. Play stupid games, win stupid prizes.

      • Dyskolos@lemmy.zip
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        1 day ago

        I’m all for consumer protection, but we’re talking about a US-company that also made many of the dumbest decisions since win1.0. Come on, it’s 2026, if anyone still does not get it why to avoid monopolies, especially those US-american, then who shall help those?

        • matlag@sh.itjust.works
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          14 hours ago

          Crushing majority of people have no idea. They just know MS is a big tech corp, so probably not caring much about them small fish. For the rest, all PC are Windows. Linux is getting known a little better but we’re not “there” yet.

          Also, most small non-profit don’t have an IT guy. They just try to get something that works painlessly and have better to do than becoming sys admins.

          • Dyskolos@lemmy.zip
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            9 hours ago

            You’re right in all points. But still, knowledge is free and out there. MS is here for a long time now. And honestly, if I’m using things without knowing anything about them, who is to blame? Am I not simply ignorant?

            If I just walk into traffic, being ignorant of cars that might exist, and get run over. Would it be fair and square to protect ignorant me by prohibiting cars? Or that road?

            Consumer-protection is very important, and I’m a great advocate for it. But can’t we just assume a tiny amount of reflection? We should protect people from e.g. connected cars, rising prices and whatnot. But If I’d hire a murderer from murder-r-us to mow my lawn, and he kills me. Is it really his fault? How could I have known?

            I think there’s a certain threshold between not-having-to-know (e.g. relative prices on supermarket’s price-tags for easy comparison) and should-be-obvious (e.g. monopolies are never a good thing and never have your interest at heart).

            have better to do than becoming sys admins.

            Exactly! That’s why I go to a mechanic with my car and listen to his advice, as I have zero clue about how that car even works. And it’s also obvious I don’t install anything myself or just buy brand X because “everyone does”. I ask professionals.i don’t decide, I delegate.

            • kestrel7_7@lemmy.world
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              2 hours ago

              That’s why I go to a mechanic with my car and listen to his advice, as I have zero clue about how that car even works.

              What happened to “knowledge is free and out there”?

              And honestly, if I’m using things without knowing anything about them, who is to blame? Am I not simply ignorant?

              People don’t learn about linux for the same reason you don’t learn about your car.

              • Dyskolos@lemmy.zip
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                1 hour ago

                What happened to “knowledge is free and out there”?

                Oh that’s an absolutely free choice. Learn or dont. But you wouldn’t hear me complaining for laws to protect me from an evil carmaker that made an evil car that I bought. I educate myself or just accept to potentially be fucked over.

                People don’t learn about linux for the same reason you don’t learn about your car.

                Yeah right, exactly. And when my car does something stupid, who is to blame? Me or the manufacturer? I clearly bought the stupid feature willingly. I’m not 12 anymore.

            • matlag@sh.itjust.works
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              5 hours ago

              Professional help costs a money that these non-profit often don’t have.
              Peers help is often also unhelpful and misleading. You can assume that among these non-profit using that service, a lot of them subscribed based on advices from other users.

              No you don’t see people walking in the middle of the street oblivious to the traffic. But if “common knowledge” was cars never hit anyone, you would see people doing it.

              MS not only knows that, but they wanted that situation, making their products incompatible with their own standards in order to let people believe that “nothing else works correctly”.

              Now they have it. They should be hold fully responsible for what they claimed, offered and therefore deleted.

              You don’t blame victims of elaborate scams for being victims.

              • Dyskolos@lemmy.zip
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                3 hours ago

                Again, you’re kinda right.

                You don’t blame victims of elaborate scams for being victims.

                No, of course not. But we’re talking about MS here. A quasi-monopolistic company that exactly does what one would expect it to do. Exploit, change, modify, extort, whatever.

                Consumers need to be protected, but one could at least expect a minimum amount of responsibility for their actions. I hate Apple with all my heart, but there’s actually an equally clicky-simply solution: Apple. The same shit, just even more walled and a tad more expensive. Or Ubuntu. Both simple, easy, colorful alternatives. Or stay with MS and use Libreoffice and store your shit LOCALLY goddamit, to remain adjacent to the article here.

                And If i were to spend my time on a non-profit (or anything else), I invest a tiny bit of research before choosing things. Time invested in research prior to decisions results in less time troubleshooting later. Especially(!) if we were talking about CLOUD-space where I store my stuff. And even more especially if that data is important.

                Sure, it’ll be great if MS could get forced to, but my argument would still remain untouched.

  • Sims@lemmy.ml
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    1 day ago

    I have zero respect or empathy left for people that still rely on corporate *sswipes and their ridiculous products if alternatives are there. I mean, how can anyone be surprised by anything these psychopath corporate super-organisms do - they are literally psychopath entities that seeks destruction of others while growing themselves - no remorse. I guess these ‘non-profits’ were run by people who lived in a market-religion, went to business school, and bought ties - idiots… just a guess oc…

    “Ronald Khosla, a former vegetable farmer and tech entrepreneur, keeps things simple at his nonprofit: He’s the co-founder, president, and head of IT for Canopy, a modest venture firm…”

    So, he was a business c*nt, with a stupid/ignorant mindset, and a pet ‘non-profit’ project to give him a nice public image. F’ him and others like him for not understanding why tf ‘non-profit’ is here at all ! Their stupidity/ignorance and continued support for/trust in for-profit corps and that whole system, hurt everyone

    • BertramDitore@lemmy.zip
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      21 hours ago

      Blaming consumers is never going to get you anywhere. I understand the sentiment, but we’re kind of self-selecting here: if you’re a Lemmy user, fine, you probably know better than to use Microsoft products. But try to think about that older person down the street who has only ever used Windows, or that random small business that built their whole infrastructure on MS products in the early 2000s. They’ve probably never heard of Linux, and that’s not their fault. Almost nothing you say will get them to switch operating systems or word processors. And why should they have to? It’s the corporations limiting user options and locking them in to shitty/scammy products, not the consumers who just want a computer that works.

      And yes I’m a Linux user, but that’s the point, I’m tech literate, while most lifelong Microslop users won’t have the ability to switch easily, and might not even know they’re locked in.

      Empathy is easy, I recommend re-upping your supply and rethinking who is actually to blame for corporate chicanery.