I liked Sublime enough to pay for it. It has become my primary text editor at home.

I also like Atom/Pulsar, but it takes a but too long to open for my use case.

Obsidian isn’t exactly a text editor, but it fits many of the use cases. It may be closed source, but all the files are accessible and usable if the app ever disappears.

I want to use vim more, but I’m lazy, and the learning curve keeps putting me off. I might get there eventually.

Nano is ol’ reliable. When everything else failed, Nano was still there for me and worked perfectly.

Excuse me, but real programmers use butterflies.

AI is absolutely not needed for this, and is only a liability.

They could say “press 1 if you are calling about X” or even “if you are calling about X, we are already aware of it. If not, you will be transferred to an operator in a moment”.

An automated system like this is easy to implement, easy to audit, and will fail in expected and managable ways.
AI is nondeterministic, and will fail randomly in very unexpected ways.