Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.
Someone there surely wants to see the company sink
Easy Solution: Don’t buy anything from Sony! When the profit goes down sharholders get angry. And they can’t ignore them.
I’ve lived with hardcore capital-G Gamers.
Simply not buying the game is never an option. May as well be trying to get smokers to boycott tobacco companies until they make their product cheaper. Good luck on holding out.
not buying means that other thing real homies do - one starts with P and the other with J
You never get everyone to boycott something. It just needs to be enough to make the investors get nervous.
Do they even make good products anymore?
I mean besides PlayStation which they are trying to ruin 😅
I’d say just stop buying that shit, but Americans have no self restraint at all. They pre-order digital fucking games to get a pair of cosmetic boots or some stupid shit.
Americans have no self restraint at all.
lol he thinks the stupidity is isolated to america.
bro, wake up. enshittification didn’t start there or end there.
Customers implement new spending policy cutting play station sales by 90%
Sony deserves worse for all the bullshit they pulled over the years.
Well, hell. Let’s all get banned by them so they have a real count of how many customers they are losing.
Inb4 Sony workers in meets a basement destiny branded fedora wearing Luigi.
Is it just me or is Godzilla having a stroke?
At least we own our Steam games, wait a minute…
I mean, not with Valve’s blessing, but we kinda own them thanks to Goldberg and friends
I’m so glad I never gave any serious amount of money to Sony, Microsoft or Nintendo.
Anything but walking back the physical disc decision
Anything but doing the right thing because money
Seems like at this point bringing back physical discs would be the money making decision
Can people just stop buying their fucking product now?
No. Console gamers can’t do that.
Console plebs are quite literally incapable of such thing. They want to play their game and they will let anybody walk all over them for that.
Console people are never going to quit if they haven’t already done so. Can’t expect much from people who willingly sign up to buy +$80 games that never go on sale, and which you never own and can never play without an internet connection, and are filled with micro transactions. The most insane have built an identity around a computer box that exploits them, and defend it vehemently against all the other fans whose only difference is being exploited by a different company playing on a very slightly different box. All to play slightly updated versions of the exact same IP of the same exact characters every few years to milk some more money from the suckers who eat it all up.
Don’t forget they pay for multiplayer lol
Afaik that hasn’t changed. Not for the better I mean…
They can switch to xbox
steam machine*
You can plug a DVD drive into the Steam Machine and it works.
Tbh, after the power went out and I tried playing games on my steam deck only to find they wouldn’t launch because… not even sure if it was DRM or because it’s set up to need to download shit from the internet. And last week I brought my steam deck to play while my daughter had a thing going on and same shit, even though I remembered to put it in offline mode before leaving. And on a flight, I had installed a game specifically to play, but it needed to download more content or some shit and wouldn’t run.
While I could probably avoid the annoyance with some sort of script or automation that just runs each of my installed games every so often on it so the DRM shit is refreshed, I am seeing that Steam is already in the bad place for digital rights. I intend to at least start a habit of checking gog for games before getting them from Steam and might start looking in to how to keep permanent access to my top games that I’ve bought and paid for, regardless of what Valve decides.
Also this renews my desire to skip any game with deneuvo, as that also requires an internet connection to validate.
It’s just a repeat of one of my earlier pirating vs using a legit copy experiences. Took weeks to get into some software at work that the company paid good money for. Then, when I wanted to use it for a personal project, I had the pirated copy running the same day the download finished. DRM fucks legit customers more than pirates.
While I could probably avoid the annoyance with some sort of script or automation that just runs each of my installed games every so often on it so the DRM shit is refreshed, I am seeing that Steam is already in the bad place for digital rights.
that’s likely not steam’s fault. were these issues with triple a games, and big studios?
I intend to at least start a habit of checking gog for games before getting them from Steam and might start looking in to how to keep permanent access to my top games that I’ve bought and paid for, regardless of what Valve decides.
the games that didn’t work offline likely aren’t available on gog
while. i agree that steam isnt good its still the best digital store out there besides gog. also its hardware doesnt force u to buy games over there and thats a major selling point imo.
I’ve been doing the gog habit for years. It’s definitely worth it. My gog library is actually bigger than my steam library now.
And if you log into gog with heroic launcher, you can also use proton to run games on Linux very easily. It’s all point and click. There’s no reason to use steam except for the fact that some games only release on steam, but somehow exclusives are fine when valve does it (according to many PC gamers).
Ah yes the “”“platform”“” that Sony is copying from…
But that’s the neat thing, you aren’t locked into just steam as your only store. You can use other stores, I recommend GoG for downloadable, DRM free, offline installers
You’re expecting the average Sony fan to know about GOG? That’s kinda cute. Steam subscribers don’t care about GOG, if they even know about its existence.
But Valve’s hardware still have no physical media, and their digital model is still what’s inspiring Sony. How about being consistent and rewarding neither?
I think you’re conflating a locked down system with an open one with one and the things that can and can’t be done on each.
Console: locked down operating system and hardware with 1 store from the manufacturer incompatible with each other if from other companies and often not backward compatible
Computer: multiple stores with choice being given to operating system and hardware where great strides have been made to further open compatibility for software no matter what operating system and backwards compatibility that goes back nearly half a century.
Like I said though, GoG has downloadable, DRM free, offline installers. Download the installer yourself and make physical media. Mine physically exists in my NAS on the platters of my hard drives. I’ll still buy from Valve just to reward them for helping the compatibility side enabling many of us to move off closed source Windows. Each has their place and we can move on from the stupid ass tribalism a la the console wars. There’s no need to shit where we eat and buddy, eating is good on the pc gaming side on the software side minus the AI RAM winter.
It’s called a computer. C-O-M-P-U-T-E-R.
Though now it’s sort of vendor locked in to AMD and Intel (plus whatever those few Chinese clones were) and a very specific combination of software components on Linux (or just Windows), with janky emulation and translation for everything else, but that’s a separate issue.
All of those companies are trying to fuck us over. Purchasing from any of them right now is expressing consent.
If you want things to change show some self control or go to piracy if you really can’t.
The only company (with two exceptions) that I actually paid for games is GOG. Exactly because they don’t include DRM and also provide offline version of their games.
I used to game a lot & had to quit due to the expense. But was a long-time PC gamer. (Gen X, started when I was 10 and we got our first PC.) It’s definitely possible to quit, but most won’t do so unless age or economic constraints force them to.
Honestly, not much better.
What?! Well, surely Nintendo is better then!
Also no.
Steam machine! $1050
Checkmate.
I actual kinda want one…
More than $1000 for a console is absurd, but, my gaming PC plus Steam Link is free and looks great on my 75 inch TV. I don’t have to worry about “backwards compatibility” either because basically my entire library of games is playable.
If you have money to spare, the form factor is kinda nice
Meh. My pc is already set up in the living room hooked up to the TV. I don’t need an overpriced and underpowered computer. Actually, 90% of my gaming is on the Steam Deck these days. I am interested in the Frame, though.
Please tell me my ball-and-cup is safe?
… for now.
replacement strings are an additional cost.
Skill issue.
They can’t complain about being a corporations bitch if they don’t want to put in the legwork.
If you own a PS5, depending on your firmware you may be able to exploit it, enjoy your favorite titles, all while giving Sony the middle finger.
But then I might have to wait a year tomplay GTA 6 on PC…
/s
As if it wont get leaked.
Also, fuck Rockstar too. I hope it flops.
They just announced the release date of the last overpriced part of the ff7 trilogy so people already forgot about it and will buy.
Next project will likely be a new ff9 trilogy or something. Need to keep milking the gamers!
Absolutely insane that they split one game into three parts and people don’t see it for what it is.
As a person who still keeps FF7 on a mental pedestal and for ages all I wanted was a remake…
I’m not playing it, I’m not buying it.
It’s a cash grab and I won’t support it even if it pains me.
Glad to know there’s some like you. Easier for me who doesn’t have that much attachment to it but I would still not buy even if I did have attachment to it.
I’m way more attached to sonic and do criticize all the modern sonic crap.
Especially Frontiers, there’s only 2 things sonic in that game: the name and the texture of the playable character. Other than that, it’s NOT a Sonic game by any stretch of the imagination.
Even if it resembled sonic, why the hell did they want to make it as an open world? Don’t they know their strengths? What’s next, open world tetris?
Just don’t touch the good stuff and use your brains and millions of dollars to come up with something original, good, and not just a cash grab, will you, AAA studios? In the meantime, indies and retro ftw.
I’m on board, as much as I’ll miss God of war, I’m not paying them a dime more
This is so easily gamed. Make social media accounts of people you don’t like, be extremely toxic towards Sony on them.
Watch that person get their accounts nuked from orbit.
Do that until someone sues Sony.
I finally broke down and bought a second hand PS5 last summer. My gaming rig was showing its age and I wanted to play Clair Obscur with decent graphics. I had been saving for a bit because I also wanted to play Spooder-Man 2 and Astro.
I made sure to buy the drive separately so that I could also play what limited Blu-rays I own.
Now I’m pissed they got my money for the games and drive add-on.
My initial read of the headline was that Sony would now make it a policy to harass its customers that do not agree with the new plans…
Well, yes, but actually yes.
Isn’t that what they announced when deciding future titles won’t be on discs? I thought that was them plainly telling us, “we will be harassing the consumers of our products going forward”.
This is just the follow up where they’re saying “we won’t let you harass us back, because we are a big scary powerful corporation, and you are just a weak small individual.”
Nothing we can do about it, so long as the deathcult idiots support them.
If only we had our own FOSS only planet.
Same! I got to the third paragraph of the article before understanding they were not planning to harass their customers (or at least not in new ways…)
Me too. But also isn’t that what they have been doing these past months.
We made a bad decision and people got upset.
The problem according to Sony: the people.
Get bent Sony, you put your front line workers through this bullshit, you don’t get to cry foul. How fucking stupid.
Has Sony just dared it’s entire customer base to take part in a forced boycott?
The equivalent of somebody getting themselves barred from a pub/bookies/casino because they know that they can’t do it on their own.
They say Microsoft and Xbox start to take a tumble and said to themselves “How badly can we fuck ourselves too?”
I’m in! As long as I don’t have to get rid of my psx, PSP, ps2, ps3, and ps4. I promise not to give them another dime, or use any of their shitty online services… Though to be honest I started boycotting them about the time the first Destiny expansion was launched.
They won’t do it. Gta is coming out. They are too cucked.
I hope Asha Sharma walks back the plans for Project Helix being digital only, because that would be their #1 advantage next gen IMO
Like 95% of this I agree with. Don’t harass support people who have no decision making on this and are just trying to make a living.
But
unreasonable demands for compensation or apologies
Fucking really? Asking for refunds is bad now?
Nothing more offensive to a capitalist than trying to get your money back
Or apologizing. Can’t have that anymore either.
Japanese companies in particular are complete cocks when it comes to refunds. That’s why Nintendo and Sony will just outright ban you forever if you do a chargeback. Nintendo will then give you one final chance, even if you were hacked. Not sure if Sony does. Similarly it’s probably related to Playstation removing Cyberpunk for sale entirely when CD said to just refund it.
Most compamies in my country will also have beef with you over that and I’m european. It’s more american thing with chargebacks IIRC. Most of folk here simply contact customer service/support and talk things out, more often than not getting a refund.
That isn’t a Japanese game, tons of companies will ban you from their stores if you issue a chargeback.
Yeah, probably. I wouldn’t care if my Etsy account got banned, though. A Playstation account with 4 figures in purchased games, however.
I mean, id ban you from my store on every platform if you do a chargeback. Do you now how rare that is? Do you know how expensive it is? Sure fuck sony but i get why they do it.
Maybe Sony shouldn’t suck if they don’t want chargebacks. Pretty easy to avoid them
I mean they are the customer facing entity of the company. Of course they are going to get angry customers calling in and voicing their grievances because of the actions of Sony.
And that’s why they employ the cheapest labor to deal with it, it’s just a front, they don’t give a shit. What can the support staff do? Not much, I’d wager, and I’d wager that that shit rightfully would piss some customers off.
They’re literally employed as an abuse filter.
AI chat assistant incoming in 3…2…1…
It’s perfectly reasonable too
